This document provides useful information regarding THE
HULKTM. Please read it carefully if you have any questions about the
game. For further support, please visit our website at
http://support.vugames.com
Installation instructions
Insert THE HULK Demo
game disc into your CD-ROM drive.
If Autoplay is enabled, the splash screen should launch. Click
Install and follow the displayed instructions.
If Autoplay is not enabled, double-click on the My Computer
icon on your desktop. Find your CD-ROM drive, right-click on the CD-ROM drive
icon, then left-click on Open. You should then see the contents of THE
HULK Demo CD-ROM. To enter the splash
screen, double-click on the launch.exe icon. Click Install and
follow the displayed instructions. Alternatively, if you do not wish to view the
splash screen, double-click on the setup.exe icon to go straight to
installation and follow the displayed instructions.
Verify that you have the required amount of disk space.
DirectX 8.1 or higher is
required to run THE HULK Demo. THE
HULK Demo installation will
automatically install DirectX 8.1
unless you choose otherwise. Please note, however, that if you do not have
DirectX 8.1 or higher installed, and
you choose not to install DirectX 8.1,
THE HULK Demo game will not run. Also
note that your system is required to have the latest Windows
98/ME/2000/XP drivers that fully support DirectX
8.1.
To uninstall THE HULK
Demo, use the Start Menu shortcut provided.
Gamepad Controls
THE HULK Demo
is designed for a dual-stick analog gamepad with at least 6 buttons. THE HULK
Demo has attempted to provide a useful button mapping for all gamepads, but due
to the wide variety of PC gamepads, your controller may not conform to this
mapping. All buttons are re-configurable.
Typically, attack buttons map to the first four buttons
of the gamepad. The TARGET and FREELOOK buttons map to the gamepad RIGHT and
LEFT trigger buttons respectively.
If the gamepad has two analog sticks, one is used for
movement and the other is used for changing targets.
If the gamepad has a single stick and a DPad, one is
used for movement and the other is used for changing targets.
If the gamepad has only a stick, or only a DPad, it is
used for movement. Changing targets is accomplished by holding down the TARGET
button and tapping the FREELOOK button.
Keyboard Controls
Most keyboard controls are completely configurable.
To change the keyboard mapping for a game function that
maps to a single key (like Punch), simply highlight that function, press
the Enter key to activate remapping mode, then press any key to remap.
To change the keyboard mapping for a game function that
maps to two keys (like Jump/Crouch or Free Look), highlight that
function, and press the Enter key to activate map selection mode. Use the arrow
keys to move between one of the two available mappings. Press Enter again to
enter remapping mode, then press any key to remap.
Troubleshooting
1. If your game does not start, your video card may not
be supported. Please check your video card against the list of supported video
cards.
THE HULK Demo
has been tested on most, but not all of the major video cards incorporating the
chipsets below:
ATI® Radeon
ATI® Radeon 7200
ATI® Radeon 8500
ATI® Radeon 9000
ATI® Radeon 9700
NVidia™ GeForce 2 GTS
NVidia™ GeForce 3/Ti series
NVidia™ GeForce 4 MX
NVidia™ GeForce 4 series
The following graphics card chipsets are not supported
by THE HULK, or exhibit known
problems:
SiS730
SiS650
SiS315
ATI Radeon 7500 – exhibits severe rendering artifacts with drivers
dated prior to April, 2003
ATI Radeon 8500 – exhibits minor rendering artifacts with drivers
dated prior to April, 2003
If you are experiencing difficulties with your video
card, please try upgrading to the latest drivers available for your card.
2. Do not connect or disconnect a USB device while this
program is running.
3. If the THE HULK
Demo crashes after you increase your video resolution, your video card may not
support that resolution at your monitor’s current refresh rate. Under Windows
2000/XP, the THE HULK Demo should be
able to detect this situation and will attempt to warn you. However, under
Windows 98/ME, the THE HULK
Demo is unable to determine your monitor’s current refresh rate. Lower your
monitor’s refresh rate, and try again.
4. If you hear bursts of static, you likely have the
DirectX developer SDK installed and
you are using the Debug version. You can remove the bursts of static by
selecting the Retail version of DirectX:
Click the Start Menu
Click Programs - Microsoft DirectX SDK - Install DirectX RunTime -
Install Retail DirectX
Alternatively, if you are hearing static under Windows
XP and have a SoundBlaster Live! Value 1024 Digital sound card, the problem is
mostly likely related to your sound card’s driver.
5. The following sound cards are not supported by THE
HULK Demo, or exhibit known problems:
Best Data Theatrix
6. If you are experiencing sound problems during game
play, or the game becomes unstable (sound disappears, game drawing speed slows
down severely, game crashes suddenly to desktop), the problem may be sound card
related. The Turtle Beach Santa Cruz and certain SoundMax Digital sound cards
are known to make the game unstable if hardware acceleration is turned on. If
you have a Turtle Beach Santa Cruz sound card, or are experiencing sound
problems or unexplained crashing of any kind, disable hardware acceleration:
Click on Start->Run...
Type "dxdiag" and press enter
Observe the application while it loads, wait until the progress
bar completes.
Click on the Sound tab
Under the "DirectX Features" frame, locate the "Hardware Sound
Acceleration Level" slider
Slide it all the way to the left until it reads "No acceleration".
Click Exit, re-run the game.
Alternatively, if the above does not help, and you are
still experiencing sound problems, try the following:
Double-click on the My Computer icon on your desktop, or
right-click on the icon and choose the Open option.
Double-click on the Control Panel icon.
Find the Sounds and Multimedia icon and double-click on it.
On the Audio tab, click on the Advanced Properties button
under Playback.
Select Basic or No Hardware acceleration from the
Performance tab.
Click on OK.
Restart the game.
7. Keyboard beeping. Many PC keyboards limit the number
of simultaneous button presses to 3. If your keyboard exhibits this problem, you
may hear a beeping noise from the computer’s speaker, or you may only be able to
press 3 buttons at once. This limit sometimes only applies to keys close to each
other on the keyboard.
To improve the situation, try changing your keyboard
mapping to move game keys further apart. Go to the Options – Control Options –
Keyboard Configuration screen. This option screen has 3 pages that allow you to
change all of the keyboard settings.
8. If you have an InterAct SV-233 PC Gamepad, you must
turn off the “auto” feature. Use of the “auto” feature causes incorrect control
behavior in THE HULK Demo.
9. If you have 2 CD-ROM drives and are attempting to run
the game with the CD in the second CD-ROM drive, but it will not start from the
Autoplay application, please start the game from the Start Menu shortcut.
10. If you are running Windows 98 or Windows ME and
movie playback is choppy or slow, try the following:
Open the Control Panel
Double click "System" to open the System Properties dialog
Open the "Performance" Tab
Click on the "Virtual Memory..." button
Make sure "Let me specify my own settings" is checked, and set
"Minimum" and "Maximum" to the same value (512 MB is reasonable)
Click OK
Click OK
Click OK to reboot
11. When playing with the keyboard, if a pressing a key
results in the key appearing to be “stuck”, for example, pressing “A” and
releasing results in the character always moving left, try pressing the key in
question again.
12. If you are running Windows ME, and the game stops
responding to button presses on your gamepad, please exit the game, unplug and
replug your gamepad into its port, and restart the game.
Customer Service
Phone: (866) 341-0879 / (310) 649-8006
8 a.m. – 4:30 p.m. PST, Monday – Friday